Hosting / Premium Support
Monthly support blocks for your hosted website — security patching, content updates, bug fixes, and expert help. Pair with any hosting plan for hands-on, ongoing care.
Premium support is a monthly subscription that pairs with your hosting plan — so you always have expert help when you need it.
Dedicated hours each month for your site — security patches, feature updates, content changes, and troubleshooting.
CMS core updates, plugin/module patches, and vulnerability monitoring to keep your site secure.
Fix broken layouts, update plugins, resolve conflicts, and keep everything running smoothly.
Skip the queue. Premium support customers get priority handling for all requests.
Work with senior developers from our 35,000+ member network — WordPress, Drupal, Next.js, and Curate specialists.
We watch your site 24/7 and fix issues before they become problems. Downtime alerts and rapid response.
Support plans
Choose a monthly block of support hours. Use them for security patches, content updates, bug fixes, or any hands-on help your site needs. All plans billed at $85/hr.
3 hours/mo at 85/hr
Monthly billing
Light help for fixes, content updates, troubleshooting, and small requestsMonthly support subscriptionUse hours for Esteemed apps or existing sitesAdditional work scoped before it begins6 hours/mo at 85/hr
Monthly billing
Priority support for active sites, app configuration, and recurring operational helpMonthly support subscriptionUse hours for Esteemed apps or existing sitesAdditional work scoped before it begins8 hours/mo at 85/hr
Monthly billing
Best for teams that need ongoing technical support, optimization, and managed requestsMonthly support subscriptionUse hours for Esteemed apps or existing sitesAdditional work scoped before it begins10 hours/mo at 85/hr
Monthly billing
Maximum standard monthly support block for launch customersMonthly support subscriptionUse hours for Esteemed apps or existing sitesAdditional work scoped before it beginsCustom SLA, dedicated team, phone support, and scoped delivery retainers
Our experts will tailor a plan to your needs.
Custom SLADedicated teamPhone supportHourly support ratePair a support plan with your hosting for ongoing security, updates, and expert help — or talk to us about custom support arrangements.